All the answers to your burning questions...here!

What is TraVelo?

TraVelo is a bike bag hire business based in Melbourne, Australia. TraVelo rents great quality bike travel bags for your next cycling holiday and at affordable hire rates – a convenient and secure solution for travelling with your bike. TraVelo also offers new and second-hand bike bag sales.

 

Do all bikes fit in your bike bags?

TraVelo bike bags will fit road bikes (frames up to 60cm), mountain bikes (including downhill bikes and 29ers), time-trial bikes and cyclocross bikes. 

 

What about road bikes with an integrated seat post (ISP)?

Generally, TraVelo bike bags can fit bikes with an ISP as long as the height of the bike measures less than 80cm from the bottom bracket to the top of the seat post (saddle removed). You are welcome to arrange a time to visit us in Ivanhoe to see if your bike will fit in our bags. 

 

Do you have bike bags for sale?

Looking to purchase a new or second-hand bike bag? TraVelo sells both new and pre-loved Evoc bike bags. However stock is limited, so please enquire first. 

 

How long can I hire a bike bag for?

TraVelo bike bags are available to hire from seven days to five weeks. If you wish to hire a bag for longer than five weeks, please contact us directly as you may be better off purchasing one of our bike bags. 

 

What happens if I lose or damage the bike bag?

From when you take possession of the bike bag, you are responsible for the safe keeping of the TraVelo bike bag and its accessories (frame pad, fork adaptor, etc.). In the case of any loss or damage to our bags, the hirer may be charged as outlined in our terms and conditions.

 

What happens if my bike gets damaged whilst in a TraVelo bike bag?

It is the hirers responsibility to obtain appropriate insurance to cover you in the unlikely event that your bike is damaged whilst transported in our bike bags. TraVelo takes no responsibility for the safety of your bike. 

 

How much does it cost to hire a TraVelo bike bag?

Bike bags are available to hire from just $11 per day, for a minimum of 7 days. If you hire for more than 3 weeks, you will get $20 off your booking. 

 

Where can I collect my TraVelo bike bag from?

TraVelo bike bags are available for collection from a residential address in Thornbury, usually outside of business hours (Mon-Fri, 6-9pm or weekends). You'll need to confirm your collection time in advance. 

 

How much do your bags weigh?

TraVelo's Evoc bike bags weigh approx. 9kg. A road bike packed in an Evoc bike bag, together with your helmet shoes and other bike accessories, should weigh no more than 20kg - well under the 23kg baggage allowance for most flights within Australia. 

 

Another question?

Contact us: info@travelo.net.au